Launched in 2013, ManoMano is the European leader specialised in DIY, home improvement and gardening online. ManoMano brings together the largest offer of DIY & gardening online products. With more than 3600 seller partners and 10 million products, ManoMano brings together the largest offer across 6 countries : France, Belgium, Spain, Italy, Germany, United Kingdom.
We currently are 650 Manas & Manos, including a quarter of international talents and 24 nationalities, working in our 4 offices (Paris x2, Bordeaux and Barcelona). People are at the heart of ManoMano’s culture around our 3 core values : boldness, ingeniosity and care.
Joining us is a tremendous human and business adventure ! We offer an ideal and (hyper)dynamic environment to put your skills on innovative and concrete projects on a European scale.
Have a look at our Blog : https://medium.com/manomano-tech
ManoMano is looking for an outstanding B2B Senior Key Account Manager to continue our growth story and help us drive our business to the next level.
As a B2B Senior Account Manager, you will develop our B2B catalog and act as a business advisor towards our high B2B sellers. Supported by a dedicated B2B category management team, you will use their insights to get the best offer for our Pro customers. Dealing on a daily basis with sellers, you will build and drive exceptional relationships and help them rocket their digital business.
MissionsManage your portfolio and make it grow fastAdvise and continuously negotiate on selection, pricing competitiveness and stock managementMake sure the sellers respect demanding operational SLA to maximise customer satisfactionFollow closely the performances indicators to optimise the salesIdentify and provide advice on how to improve any business input that drive growth and improve end customer experienceCo-build the promotion agenda with marketing & category management teams Be the voice of B2B sellers at company level
Build long term relationships with sellers across your portfolioAct as an advisor to improve your portfolio performanceEngage sellers and frequently share valuable insights to themProactively build joint business plansContinuously negotiate better partnership terms for ManoManoAct as a point of escalation for seller issues, questions, or concerns
Profile requirements4+ years of experience working in sales, account management, buying, consulting or marketing/merchandisingStrong understanding of the e-commerce and the retail industryAbility to communicate clearly and effectively with senior business leadersData driven with strong analytical skillsAdvanced knowledge of Excel. SQL is a strong plusAutonomous and adaptable, able to work in a constantly changing environment Fluent in Italian and English both written and spoken