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Transport&Logistics

Fulfillment Account Manager France (H/F)

  • Type de contrat : CDI
  • Lieu : Paris, France (75017)

À propos

ManoMano is a French company which was launched by Philippe de Chanville and Christian Raisson in 2013, and has since expanded to serve customers across 6 countries (France, Belgium, Italy, Spain, UK and Germany). Just six years after launching our business and after successfully raising 110 million euros in 2019, our staff numbers have tripled, and there are now 350 'Manos and Manas' working here. Care to join us?

We have made it our mission to radically reshape DIYing by offering our customers easy access to online tips, tricks, products and services. We currently carry over 4 million products on our website, and work hand in hand with some 2,200 sellers.

In 2016 we received the IMC Gold Award for e-commerce, as well as EGB's Innovation prize, and were also invited to join Google's VIP Scale-Up programme (top 10 French start-ups). We were recently dubbed a "French Unicorn in the making" by Forbes, and as such we are looking for bold, talented individuals to help take our company to new heights!

Joining us is above all a personal experience, one in which a global project and core values are underpinned by individual skills. Our camaraderie, efficiency and employee-focused mindset (which is particularly important to us!) have led to our company becoming renowned for the optimal working conditions we provide: in fact, we are among the top 5 French companies with the best work-life balance!

You can access employee reviews from our very own Manos & Manas on Glassdoor!

We look forward to meeting you!

Descriptif du poste

ManoMano wants to ease sellers’ operations. To do so, we launched our fulfillment service, ManoFulfillment. As an Fulfillment account Manager, you will manage the business relationship with some of our partners and will be responsible for driving the sales done through our Fulfillement solution of your portfolio.

Your missions :

Onboard and coach ManoMano sellers on ManoFulfillment, our logistic solution

  • Manage the seller integration to the fulfillment solution from end to end, keeping the process lead time under 4 days ;
  • Being seller’s focal contact point, through mail but also phone support, on every operational, technical and commercial questions ;
  • Train and coach sellers on how to use the different tools offered by ManoFulfillment, to make them fully autonomous on the solution.

Build and manage strong relationships with MF our partners

  • Negotiate with sellers to increase their assortment on ManoFulfillment as well as to strictly follow our stock recommendation ;
  • Analyze business performances and conduct in-depth analysis to identify growth opportunities on the fulfillment solution ;
  • Continuously seek for sales, operational and process improvement.

WHAT MANOMANO OFFER :

  • A start-up environment made in France in hyper growth
  • Autonomy with a wide field of action
  • An immersion in the data-driven e-commerce
  • Agile & international environment with bright and friendly colleagues
  • Telework possible one day / week
  • The international dimension (France, Italy, Spain, United Kingdom, Germany)
  • A pleasant setting in Paris in more than 3,000 m² (a gym, a terrace, a music room)
  • An atmosphere (average age 29)
  • Balance life pro / personal life

Profil recherché

  • Top Engineering or Business School
  • Excellence in Excel with very strong analytical skills required
  • Excellent project management and business negotiation skills
  • Autonomous, business driven, strong rigour in the workplace
  • Curious and passionate about innovation in Ecommerce/Marketplace
  • Fluency in English and French, Spanish is a plus

Process de recrutement

  • Phone interview
  • Interviews in our building with the Hiring Manager
  • Interviews in our building with people of the operational team and of a cross team

Informations complémentaires

  • Type de contrat : CDI
  • Lieu : Paris, France (75017)
  • Niveau d'études : Bac +4
  • Expérience : > 4 ans
  • Télétravail partiel possible