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B2B

Internship - B2B Sales Agent - Spanish Native

  • Contract Type: Internship
  • Location: Paris, France (75017)

About

Launched in 2013 and following 8 years of strong growth, French Home Improvement tech company ManoMano seems unstoppable!

Thanks to the success of our fundraising (300 million euros so far), we now have more than 530 Manas & Manos located across our 3 offices: Paris, Bordeaux and Barcelona.

Our business platforms are represented in 6 countries: France, Belgium, Italy, Spain, UK and Germany. They carry over 4 million products and work with more than 3,000 sellers highly selected.

Proud to be part of the Next 40 since 2019 (Top 40 French startups), we have the objective to reinvent the Home Improvement experience by providing customers a one stop shop solution for easy access to online tips, products and innovative services.

More than anything, joining ManoMano presents a fantastic personal experience, where global projects and core values are underpinned by individual skills.

Our camaraderie, efficiency and employee-focused mindset (particularly important to us!) have led ManoMano to become renowned for the optimal working conditions it provides.

Have a look at our Blog : https://medium.com/manomano-tech

Job Description

Already positioned as Europe’s leader in online Home Improvement, ManoMano continues to grow its business by developing the ManoMano Pro platform, dedicated to Home Improvement professionals. Europe’s €200B B2B Home Improvement market has a tremendous potential to be disrupted by a digital revolution. ManoMano launched the Pro platform in March 2019 in France with success and will soon launch Spain and Italy. 

Your mission? Advice and support our Spanish / Italian Pro customers and make human support the cornerstone of our customer experience! You will be a part of the new B2B Spanish Sales Team, you will report directly to the IT/ES B2B Sales Manager.

Responsabilities

  • Give the best support to pro customers who call us : accompany our pro into their purchases and Manomano Pro website’s handling 
  • Generate additional BV through outbound calls , hot leads 
  • Give technical advise on our pro specialities : plumbing, sanitary, heating, electricity, toolings, construction works, etc.
  • Maximize satisfaction of our customer and stimulate repurchase: reinsure on delivery and inventory, optimize shipping fees, etc.
  • Build your professional career inside ManoMano, get ready for your future job.
  • Requirements

  • Coursing last years of a bachelor degree
  • Spanish native and English bilingual
  • 100% customer centric
  • Good digital culture
  • Some experience in sales or in an activity with customer contacts is a plus
  • Knowledge in one of our pro speciality : pluming, sanitory, electricity, toolings, constructions materials, is a plus.
  • Fast learning and adaptability
  • Hight motivation to be part of a long term project
  • Team spirit and excellent interpersonal skills
  • Additional Information

    • Contract Type: Internship
    • Location: Paris, France (75017)