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Senior Product Manager - Search Experience (W/M)

  • Contract Type: Full-Time
  • Location: Paris, France (75017)

About

ManoMano is a French company launched in 2013 by Philippe de Chanville and Christian Raisson.

At ManoMano we work collaboratively to reach the same goal: reshaping DIYing by offering our customers easy access to online tips, tricks, products and innovative services.
Currently, we carry over 4 million products on our website, and work hand to hand with more than 2,500 sellers. For the past seven years, ManoMano successfully expanded its activity in order to serve customers across six countries (France, Belgium, Italy, Spain, UK and Germany).

Thanks to funds raising (300 million euros since our creation) our staff number has tripled and we are now 530 'Manas & Manos' across three offices : Barcelona, Paris and Bordeaux.

Care to join us?
2020 raising of 125 million
2019 was our selection to join the Next40 and we raised 110 million, launching of ManoMano BtoB
2017 we were dubbed a 'French Unicorn in the making' by Forbes
2016 we received the IMC Gold Award for e-commerce, as well as EGB's Innovation prize; we were also invited to join Google's VIP Scale-Up program (top 10 French start-ups).

For all these reasons, we are looking for bold, ingenious and caring talented individuals to take ManoMano to the next level!

Job Description

Product management organization at ManoMano is divided into 3 Tribes:
VISITORS: help customer discover what they need and get helped along the process (North Star Metric: add2cart rate)
BUYERS: offer the most seamless and reassuring buying (inc. delivery experience) (NSM: abandon rate)
SELLERS: provide the best experience for our merchants

We are looking for a Senior Product Manager in the Visitors Tribe, under the Product Director, in charge of the Relevance Feature Team.

1- Product discovery
Understand your users pain points and needs through qualitative research (assisted by our user research department) or quantitative data (NPS results, Customer Effort Score verbatims)
Analyse your product usage through our analytical tools stack to understand what drives usage and conversion

2- Product strategy
Build and nurture your product vision, based on the data you gathered (from users, your team, data analysis, competitors, user research…)
Turn that into a strategy and a well-thought roadmap: you will make sure that we’re building the right features
Make sure your team / stakeholders understand and embrace it through your engaging communication

3- Product delivery
Work closely with Product Designers, engineers and data scientists to come up with the best solution to address your users’ pain points: you will also make sure that we’re building the feature right
Turn your roadmap into a backlog of user stories. Organize and prioritize everything with your Lead PM, and explain the rationale behind it to all partners, stakeholders and your team
Ensure that all products shipped by your team are bug-free (with the QA team’s help).
Test hypothesis and ideas on the field with ingenious MVPs
Analyse features performance through A/B testing, behavior data, etc. and generate insights about your product (with user researchers’ help)
Communicate in a timely manner with your Lead Product Manager about important informations, alerts, etc. Ask for help everytime you need it, and be a fast learner

What we offer at ManoMano
Fast growing start-up environment
International & agile company
1 day per week work from home
Sponsorings to external conferences - organisation of internal and external Meetups
Crafternoons every Thursday afternoon (share your knowledges, learn from others)
Amazing work environment with younger and older cool colleagues :-) in Paris 17th
Attractive salary (package)

Preferred Experience

  • You already have a Search experience
  • You have a doer mindset and an Engineering or Business School degree. You thrive in a startup environment growing (fast).
  • You handle ambiguity, complexity and interdependencies in an organized, prioritized and structured way. You have excellent judgment and thoughtfulness about the dynamics of a product ecosystem. You are passionate about it.
  • You have great communication skills and intuition for communication strategy at every level.
  • We often say about you that you’re an analytical and “customer centric” person. You believe that data should help drive your product strategy.
  • You are kind, thoughtful and have a natural ability to get things done. You qualify as an “achiever”.
  • Your English (and French) is perfect.
  • You have been a Product Manager for 4 years

Bonus points:

  • You have already worked in an ecommerce company, started your own company or know at least the marketplace model
  • You love DIY and want to profoundly play a role in the reinvention of this market

Additional Information

  • Contract Type: Full-Time
  • Start Date: 08 June 2020
  • Location: Paris, France (75017)
  • Education Level: Master's Degree
  • Experience: > 4 years
  • Occasional remote authorized